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Kashoo Classic: Connect Kashoo and Stripe
Kashoo Classic: Connect Kashoo and Stripe

Learn how to accept credit card payments on your Kashoo invoices using Stripe.

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Written by Kashoo
Updated over 5 months ago

If you have a Stripe login account, you can integrate it with Kashoo and accept credit card payments on invoices you email out to clients. If you do not yet have a Stripe account, you can register for one here.

1. Go to the Settings area in the top right hand corner.

2. Then go to the Invoicing and Payments page.

3. Scroll down and select the link to add your Stripe account..

4. Follow the steps to link your Stripe login account, or create a new Stripe login account if you don't already have one.

5. Stripe will ask for information about you and your company to confirm your identity. To prevent any problems with your Stripe account, please make sure to complete all required fields.

6. After you have provided all necessary details, Stripe will verify your account and you will be redirected to the Kashoo interface. You will see a message stating "Your Stripe account is ready to use." which confirms that you can start accepting payments.

7. You do not need to make any changes under the Payment Settings section. Simply click on Save to finish.

By default, all deposited funds will be recorded in the Stripe Clearing account, and a Stripe Processing Fees account will be created so you can manually track any fees incurred. You have the ability to change the default accounts under Record Payments In and Record Processing Fees In.


Payment Notifications

Now that you have linked your Stripe account with Kashoo, you will automatically receive an email each time your customers pay an invoice. Kashoo will automatically import the payment and assign it to the appropriate invoice. Furthermore, we will notify you if there is an issue while attempting to process a payment.


Sending Invoices and Receiving Payments

  1. Create an invoice in Kashoo and for the Receivable account set it as Unpaid Accounts Receivable. If the invoice is marked as Paid you will be unable to use Credit Card Processing.

2. When you create an invoice in your primary currency, you will have the option to email it with a payment link. On the other hand, invoices created in a different currency will not support online credit card payments.

3. When you click on Email, there will be a message on the bottom giving you the option to include a Stripe payment link. Enter in any additional information you want into the body of the email and click Send.


What Your Customer Will See

1. Your customer will receive an email that contains the link to pay the invoice online.

2. When your customer clicks on the link they will go to a page that outlines the details of the invoice.

3. When your customer clicks on Pay Invoice a pop up will appear and they will be asked to input their billing details and click on Pay.

4. They will then be taken to a payment complete screen, where they will see a message confirming the payment has been processed. The page can be printed or saved as a receipt.


How to Deposit Stripe Funds and Record Processing Fees

Depositing funds from your Stripe Clearing account into your bank account is a manual process that can be completed in just a few steps. By following the steps, you can easily transfer funds and record any associated processing fees, ensuring that your TrulySmall records are accurate and up-to-date.

To get started, please follow our guide here.


Special Notes:

  • If you disconnect your Credit Card Processing accounts, all payment links that have been sent via email will be voided. If you reconnect your Credit Card accounts, you will need to send out the invoices with new payment links on them.

  • If your Kashoo subscription is not valid, all your payment links will be inactive.

Period Locking

  • You can't send an invoice with a payment link when your period lock end date is set in the future.

  • If you had sent an invoice with a payment link and then later change your period lock end date to a date in the future, when your customer pays their invoice, the payment will be processed normally, but the payment will not be recorded in Kashoo. You will need to manually record this.

  • If the customer attempts to pay an invoice that has already been paid, they will see a message indicating there is no amount due and to contact the business owner for details.

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