Do you need to upgrade, change, or cancel your plan? Here's how.

Note: Billing is done on a per-business basis, so updating details on one will not affect the others.

Go to the Subscription and Billing page

Click on Settings in the top right hand corner.

On the left hand side, click on Subscription and Billing.

Changing your plan

Click on the "Select Option" dropmenu and select the Change Subscription Plan option.

Select the preferred plan then click the Change Subscription Plan button.

If you have an coupon code, enter it in the "Enter coupon code" field, then click on Proceed to Checkout.

The window will walk you through the process to confirm or change your billing address and credit card information, then click the Pay [the amount] and Subscribe button.

Cancelling your subscription

Please note that if you cancel your subscription your account will be fully removed from the system and you won't be able to view it any further.

Click on Settings in the top right hand corner.

2. Next go to Subscription and Billing.

3. Then click on the Cancel Subscription link.

4. Type "Cancel" in the field, then click on the Cancel Subscription button.

Subscription Issues

If any of your subscriptions are not up-to-date, you'll be automatically taken to the Subscription and Billing page in the Settings area where you can choose a plan or update your billing information as needed.

If you only have 1 business you will need to update your subscription or billing information before you can do any work in the software. If you have multiple businesses and want to work in a different business then you need to select the other business from the drop-down list in the top left-hand corner to continue.

Once you have updated your Subscription and Billing you can click on the X icon in the top right-hand corner to return to the main account window and continue entering data in Kashoo.

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